Why Problem-Solving Fails—and How to Fix It

by Jamie Flinchbaugh on 10-02-25

Section 1 from the People Solve Problems Book

Why Problem-Solving Fails—and How to Fix It

Problem-solving isn’t just about having the right tools—it’s about how we apply those tools in different problem-solving scenarios. In these videos, we’ll challenge conventional thinking, revealing why standardization alone doesn’t drive better solutions. This section explores the real issues behind ineffective problem-solving and how to bridge the gap between tools and action.

Because solving problems isn’t just about what you use—it’s about how you think.

Watch the YouTube series here

Problem Solving Is Not Just Tools

Discover why focusing solely on problem-solving tools might be holding your organization back. Learn about common pitfalls like “malicious compliance” and why putting people at the center of your problem-solving culture is crucial for success.

The Tools Still Matter

Explore why problem-solving tools remain valuable in organizational success. From training wheels for beginners to job aids for experts, discover how different methodologies like DMAIC, 8D, and Design Thinking serve unique purposes. Learn why building your own tools might be the key to deeper understanding.

The Marriage of Standardization and Problem Solving

Discover why standardization and problem-solving are inseparable in organizational excellence. Learn the three crucial questions to ask before problem-solving, and explore six key reasons why standardization matters – from performance gains to leveraging shared learning.

Blog